• Customer Success Manager
  • Remote, Added 09 July 2021
At SmartDreamers we are building the next generation talent software. We
believe that the connection between talent and companies should be simplified
and improved. We are dreamers with a plan: to build the best recruitment
marketing software in the world.

We are very proud to have leading companies such as L’Oreal, Infosys, UiPath,
Genpact, Givaudan, and many others as customers. Every day, thousands of
interactions between candidates and companies are deployed, tracked, and
optimized with the SD software.

In our go-to-market global journey, we are building a world-class customer
success team. At the center of our activities sits our customers. Human
interaction comes first - software second. Today, we are searching for the next
dreamer who will join the journey.


Role
Drive retention and growth among our customers by understanding their
business needs and helping them succeed;
Maintain a cadence of communicating with customers & be a “trusted advisor”
to enable clients to use the SmartDreamers platform to achieve their business
objectives;
Deliver and communicate ROI for our customers, throughout the customer
lifecycle: business reviews, QBRs, 121s;
Represent the “voice of the customer” within the company - to provide input into
every core product, marketing, and sales process;
Serve as the primary contact for the onboarding of new customers -> ensure
proper training of customer as well as the adoption of features that will ensure
the realization of value;

Profile
+2 years of experience in customers success (SaaS industry);
Hands-on experience in digital technologies;
Excellent verbal and written communication skills, highly organized,
collaborative, and detail-oriented;
Fluent written and spoken English;
Digital Marketing skills are a plus;
Comfort in a startup environment we move quickly and wear many hats in a
dynamic environment.
Joburi disponibile
Clear all filters
SQL DBA
Bangalore
 -

Greetings from Encora Innovation Labs! A Leading World Class Product Engineering Company!   Encora ...
Apply
Product designer_UX
Bangalore
 -

Dear Candidate, Greetings from Encora Innovation Labs Pvt Ltd! A Leading World Class SaaS Technolog...
Apply
Data scientist_ML Engineer
Scottsdale
,
AZ (HQ)
 -

Dear Candidate, Greetings from Encora Innovation Labs Pvt Ltd! A Leading World Class SaaS Technolog...
Apply
D365 Technical Lead
Bangalore
 -

About ENCORA; Encora, a product engineering and services company provides unmatched opportunities f...
Apply
Secretaria/o Gerencial
Cali
,
Colombia
 -

Encora Cali se encuentra en búsqueda de un secretario/secretaria con inglés conversacional (interm...
Apply
Sr. Quality Assurance Engineer
Manila
,
Philippines
 -

Encora is a global Software and Digital Engineering company that helps business overcome the Softwar...
Apply
ETL Developer
Kuala Lumpur
,
Malaysia
 -

At least 3-4 years experience in SDLC processes and application development. Good experience in Un...
Apply
Scrum Master
San Jose
 -

At Encora we are looking for a great talent like you to join our team as the next Scrum Master  (1...
Apply
SAS Developer
Kuala Lumpur
,
Malaysia
 -

·         Have experience in SAS Programming and UNIX preferable in Data warehouse. ·  �...
Apply
Fullstack Developer (Java, ReactJS)
Kuala Lumpur
,
Malaysia
 -

  ·         Hands-on experience in  React JS Development / J2EE platforms ·      �...
Apply
SH_Hadoop Developer
Scottsdale
,
AZ (HQ)
 -

Hadoop Ecosystems –solid experience Good Development experience on SPARKStrong PLSQ/ SQL Scriptin...
Apply
Senior Data Scientist
Lima
,
Peru
 -

En Encora estamos en búsqueda de un gran talento como tu para que se una a nuestro equipo como el p...
Apply
QA Automation Mid
Lima
,
Peru
 -

En Encora estamos en búsqueda de un gran talento como tu para que se una a nuestro equipo como el p...
Apply
Lead Data Scientist
Heredia
 -

Our company:Encora is a global Software and Digital Engineering company that helps business overcome...
Apply
Webmethods BPM Developer
Chennai (OMR Road)
 -

Our company: Encora is a global Software and Digital Engineering company that helps business overcom...
Apply
Lead Machine Learning Eng
Heredia
 -

Our company:Encora is a global Software and Digital Engineering company that helps business overcome...
Apply
Senior Data Engineer
Heredia
 -

Our company:Encora is a global Software and Digital Engineering company that helps business overcome...
Apply
Senior FE Eng (ReactJS)
Heredia
 -

Our company:Encora is a global Software and Digital Engineering company that helps business overcome...
Apply
Mobile Tester / Senior Mobile Tester
Bangalore
 -

Dear Applicant,                                          �...
Apply
Tech Lead Backend Python
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. Brazil Activities Work with software develo...
Apply
Tech Lead JavaScript/React
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. BrazilActivities As a technical lead, be a r...
Apply
Estágio em UX Design
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. Brazil Activities Understand user and busin...
Apply
Python BE Developer
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. BrazilActivitiesWork in a dynamic team on cre...
Apply
Android Developer / Senior Android Developer
Bangalore
 -

Dear Applicant,                                          �...
Apply
IOS Developer / Senior IOS Developer
Bangalore
 -

Dear Applicant,                                          �...
Apply