• Customer Success Manager
  • Remote, Added 09 July 2021
At SmartDreamers we are building the next generation talent software. We
believe that the connection between talent and companies should be simplified
and improved. We are dreamers with a plan: to build the best recruitment
marketing software in the world.

We are very proud to have leading companies such as L’Oreal, Infosys, UiPath,
Genpact, Givaudan, and many others as customers. Every day, thousands of
interactions between candidates and companies are deployed, tracked, and
optimized with the SD software.

In our go-to-market global journey, we are building a world-class customer
success team. At the center of our activities sits our customers. Human
interaction comes first - software second. Today, we are searching for the next
dreamer who will join the journey.


Role
Drive retention and growth among our customers by understanding their
business needs and helping them succeed;
Maintain a cadence of communicating with customers & be a “trusted advisor”
to enable clients to use the SmartDreamers platform to achieve their business
objectives;
Deliver and communicate ROI for our customers, throughout the customer
lifecycle: business reviews, QBRs, 121s;
Represent the “voice of the customer” within the company - to provide input into
every core product, marketing, and sales process;
Serve as the primary contact for the onboarding of new customers -> ensure
proper training of customer as well as the adoption of features that will ensure
the realization of value;

Profile
+2 years of experience in customers success (SaaS industry);
Hands-on experience in digital technologies;
Excellent verbal and written communication skills, highly organized,
collaborative, and detail-oriented;
Fluent written and spoken English;
Digital Marketing skills are a plus;
Comfort in a startup environment we move quickly and wear many hats in a
dynamic environment.
Joburi disponibile
Clear all filters
Hiring For Frontend Developer
Chennai (OMR Road)
 -

Encora is a global Software and Digital Engineering company that helps business overcome the Softwar...
Apply
Azure Devops
Chennai (OMR Road)
 -

Please find the below detailed job description and the company profile for your better understanding...
Apply
Senior DevSecOps Engineer
Bangalore
 -

About Encora Encora is a leader in the large and rapidly growing outsourced product development mark...
Apply
Mobile React Native Developer SR
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. Brazil ActivitiesDigest requirement from pro...
Apply
Frontend Developer
Chennai (OMR Road)
 -

About ENCORA; Encora, a product engineering and services company provides unmatched opportunities fo...
Apply
Senior Test Engineer/Quality Analyst
Chennai (OMR Road)
 -

About ENCORA; Encora, a product engineering and services company provides unmatched opportunities fo...
Apply
Mobile Developer
Kuala Lumpur
,
Malaysia
 -

Have experience in Native Mobile Application development using Android (Java/Kotlin) or IOS (Object...
Apply
Sr QA Automation
Mexico
 -

Job Summary: The Senior QA Automation Engineer is responsible for designing, developing, and maintai...
Apply
Mid QA Funcional
Lima
,
Peru
 -

En Encora estamos en busca de un gran talento como tu para que se una a nuestro equipo como el próx...
Apply
L3 Apps Support (Middleware Support)
Kuala Lumpur
,
Malaysia
 -

• A recognized diploma/degreed in Information Systems or its equivalent.• Minimum 3 years of exp...
Apply
Technical Lead Data Engineer
Liberia
 -

At Encora we are looking for a great talent like you to join our team as the next Technical Lead Dat...
Apply
Java Developer
Kuala Lumpur
,
Malaysia
 -

Bachelor’s degree in computer programming, computer science, or a related field. More education o...
Apply
Support Specialist - Dataiku
Kuala Lumpur
,
Malaysia
 -

Developing and administering Dataiku, Mosaic, SAS, Anaconda  or Data management tools like Dremio,...
Apply
Senior DevOps Engineer
South America
 -

At Encora we are looking for a great talent like you to join our team as the next Senior DevOps Engi...
Apply
Mid Frontend Outsystem
Lima
,
Peru
 -

En Encora estamos en búsqueda de un gran talento como tu para que se una a nuestro equipo como el p...
Apply
Backend developer senior (Java)
Lima
,
Peru
 -

En Encora estamos en búsqueda de un gran talento como tu para que se una a nuestro equipo como el p...
Apply
Analista de Controladoria Senior
Brazil
 -

Allocation City: Campinas-SP, Home Office, Recife-PE. BrazilActivities:• Participar do desenvolvi...
Apply
Mid .Net Developer
South America
 -

At Encora we are looking for a great talent like you to join our team as the next Mid .Net Developer...
Apply
Sailpoint IIQ Expert
Chennai (OMR Road)
 -

Our company:Encora is a global Software and Digital Engineering company that helps business overcome...
Apply
Sr. Fullstack(Python/React) Engineer
Mexico
 -

We are seeking a skilled Software Engineer to join our team. In this role you will work with the tea...
Apply
Sr. Fullstack(RoR+React) Engineer
Mexico
 -

We are seeking a skilled Full Stack Software Engineer to join one of our Product Engineering Teams. ...
Apply
UI Developer-Angular
Scottsdale
,
AZ (HQ)
 -

Position: SSE/LeadExperience: 6+ yearsJob Location: Bangalore / Chennai / PunePosition Type: Full ti...
Apply
Site Reliability Engineer
Mexico
 -

  Back-end Java Experience 3+ years of experience with Java development Experience with Spring Boo...
Apply
Java+ React AWS
Bangalore
 -

Required 8+ Years IT experience Good Communication skills Java 8+ along with React JS, AWS, Kubernet...
Apply
Sr Data Engineer
Mexico
 -

We are looking for three Sr. engineers with the below skills   The Data Engineering team is looking...
Apply