Please find the below detailed job description and the company profile for your better understanding.

Position Type: Full time

Experience- 7 to 12 years

Interview Mode-Virtual (Teams meeting)

Work Mode- Remote

Shift- 6.30pm to 3.30am IST
Qualification: Any graduate

Job Description

The Site Reliability Engineer has strong knowledge of the CI/CD methodology and philosophies. Experienced with optimizing software build and deployment pipelines.  Identify gaps and bottlenecks in pipelines, makes recommendations to resolve those gaps. Works cross departmentally with IT&S and Development to automate software delivery. Experience with Cloud architecture (AWS) and infrastructure as code

PRIMARY DUTIES AND RESPONSIBILITIES

• The Site Reliability Engineer  is a member of  engineering organization that works on the scalability, manageability, and reliability of our SLO driven SaaS platform.
• The SRE  is part of a team that is responsible for all production escalated issues (SWARMs), alerting, visibility and transparency ensuring the platform is operating according to our predefined service level objectives.
• The SRE  lives in the SLIs of the platform – seeing a problem before it’s a problem and remediating, understanding the indicators across the platform that dictate our service levels in order to appropriately report, alert, and trend them.
• The SRE  works in a stream-aligned approach with each of our engineering teams to ensure they have what they need to provide fast and efficient delivery platform and understands our existing development and deployment pipelines in order to design and implement the next generation framework for software development, testing, documentation, and deployment. The role includes the maintenance of the internal infrastructure that supports the software development, test and documentation teams.
• This is a high visibility role that requires excellent communication and teamwork skills, the ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals and effectively execute projects in a cross-functional environment.
• The SRE I works on improving existing and creating new processes and tools supporting agile application development teams leading to continuous integration, test, and deploy methods. The SRE I assists with application integration and troubleshooting in this complex application environment, including management of dependencies on services, platforms, and other applications.
• The role requires a well-organized, action-oriented team player with the ability to prioritize daily work, change directions quickly, and work on multiple projects simultaneously.
• The SRE I will be working with a broad range of technologies, including, but not limited to: Terraform, Ansible,  Azure and AWS (and various service offerings within – CDNs, Kubernetes (AKS/EKS)- too many to list, and it changes a lot!), spinnaker, Prometheus, Grafana, Loki, Python, .net, microservices, SQL.  Understanding of or experience with event-driven architecture is a plus.

 REQUIREMENTS

• Bachelor’s degree in Computer Science, a related technical field involving coding (physics or mathematics) or equivalent practical experience.
• 1-2 years’ experience in operation of production systems including troubleshooting, testing, automation, and monitoring.
• Experience with Development Operations practices including infrastructure as code, CI/CD, pipelining, automated deployment and testing, and self-healing.

PREFERRED QUALIFICATIONS

• Experience with logging, monitoring, and observability tools (e.g., Prometheus, Grafana, etc.).
• Experience with network and application protocols (e.g., TCP, HTTP) and databases (RDS, SQL, Mongo, etc.).
• Experience supporting production systems in a cloud environment (AWS, Azure, Google Cloud).
• Experience leading design or modernization efforts for applications (e., g., using APIS, micro-services, etc.).

Teamwork:

• Facilitates effective cross functional and cross cultural team interaction
• Acknowledges and appreciates each team member's contributions
• Effectively utilizes each team member to his/her fullest potential
• Keeps track of lessons learned and shares those lessons with team members.

Communication: 

• Facilitates team and stakeholder meetings effectively
• Holds regular status meetings / scrum meeting
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully
• Astute cross-cultural awareness and experience in working with international teams (especially US)

You should be speaking to us if;

• You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization
• You like a job that brings a great deal of autonomy and decision-making latitude
• You like working in an environment that is young, innovative and well established
• You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact

Why Encora Innovation Labs?

Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class SaaS technology IT organization?

Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries.

Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people.

What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people.

We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world. 

Our global and agile teams of 8000+ professionals, with their deep domain expertise, have been helping clients achieve accelerated business outcomes consistently over the years. 

Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies.

Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises. 

Encora has over 25 offices and innovation centers in 15+ countries worldwide. Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally. 

Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands.

Encora is Certified Great Place to Work in India.

Please visit us at 

Website: encora.com

LinkedIn: EncoraInc

Facebook: @EncoraInc

Instagram: @EncoraInc

Welcome Encora v4.mp4

Office Locations: United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands

Our Offices in India:

Chennai Office : 11,TEK Towers, 3rd Floor, Rajiv Gandhi Salai (OMR), Thoraipakkam, Chennai-600097

Bangalore Office: No.10, Brigade South Parade, M.G. Road, Yellappa Chetty Layout, Bangalore - 560001

Pune Office: 7th Floor, ICC Tech Park, Tower A, Senapati Bapat Rd, opp. to JW Marriott Hotel, Laxmi Society, Model Colony, Shivajinagar, Pune, Maharashtra 411016

Ahmedabad Office: B/10th Floor, Siddhi Vinayak Towers Makarba, Ahmedabad, Gujarat 380051