Description here
Analyzing business requirements and translating them into technical solutions.
Designing and implementing custom solutions, such as service processes, case management, and customer communities.
Configuring Salesforce Service Cloud security, such as user roles and profiles, access settings, and sharing rules.
Managing data migration, integration, and deployment processes.
Collaborating with stakeholders to ensure solutions meet business objectives and are delivered on time and within budget.
Providing technical leadership to junior developers and guiding them through complex projects.
Staying up-to-date with the latest Salesforce releases and providing recommendations for improvements to clients.
Communicating with clients to understand their business processes and requirements, and providing solutions that enhance their customer service operations.