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The SmartDreamers Platform

Careers Website CMS

Build and manage career sites that reflect your employer brand.

Talent CRM

Build lasting relationships with talent through personalized engagement.

Talent Attraction

Reach the right talent across the channels that matter.

AI Chatbot

Your AI-powered talent acquisition specialist, always available.

Talent Analytics

Understand what drives talent attraction and candidate engagement.

AI that takes care of the busywork in hiring. Explore SmartDreamers AI →

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AI Chatbot

The smartest  Chatbot in the talent acquisition space.

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Reach talent where they’re listening.

Insights
Blog

Insights from the world of recruitment marketing.

Resources

Ebooks, podcasts, and more from the talent acquisition space.

Help Center

Advice and answers from the SmartDreamers Product Team

Building The Ultimate Career Website

In and outs on how to build the ultimate career website.

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From the blog

What is Recruitment Marketing Automation?

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ENTERPRISE TALENT ATTRACTION & ENGAGEMENT PLATFORM

Better talent acquisition. Better candidate experiences

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Trusted by industry leaders

 
 

Live on SmartDreamers

bp Careers Website

Customer since

2022

Live on SmartDreamers

L'Oréal Advertising Campaigns

Customer since

2019

Live on SmartDreamers

Johnson Controls Careers Website

Customer since

2023

JCI-Oct-26-2026-05-35-09-0261-AM

Live on SmartDreamers

Givaudan Advertising Campaigns

Customer since

2020

Live on SmartDreamers

Infosys Careers Website

Customer since

2020

Infosys-Oct-26-2026-05-30-12-6970-AM

Live on SmartDreamers

WTW Advertising Campaigns

Customer since

2025

India Ad - Control Resilience Assessor

One connected talent acquisition stack. Less vendor complexity. Better candidate experiences.

CMS for Careers Websites

Create a compelling Career Site that showcases your employer brand, is optimized for mobile and SEO, and delivers personalized experiences for every candidate with our advanced CMS.

Learn more
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Talent CRM

Build lasting relationships with talent through personalized engagement, automated campaigns, and targeted communication. Our CRM helps you attract, nurture, and reconnect with candidates, creating a strong talent pipeline for current and future hiring needs.

Learn more
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Talent Attraction

Maximize the reach of your job opportunities with intelligent, multi-channel advertising. Advertise vacancies across social media and partner networks while optimizing campaign performance to attract the right talent faster.

Learn more
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Al Chatbot

Deliver instant, personalized candidate support 24/7 with our AI-powered chatbot. Answer questions, guide candidates through the application process, recommend relevant opportunities, and create engaging recruitment experiences at every touchpoint.

Learn more
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Talent Analytics

Turn recruitment data into actionable insights. Monitor hiring performance, track key recruitment metrics, and build custom dashboards that help you optimize processes, improve decision-making, and achieve your hiring goals.

Learn more
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AI beyond the buzzwords

We apply AI where it makes recruiting meaningfully better, helping teams reduce manual work, move faster, make better decisions, and deliver a better candidate experience.

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Customer Success ManagerUse JD

Position Overview

Key Responsibilities

  • Onboard new enterprise customers and guide them to first value.
  • Drive product adoption across teams and regions.
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ExitAI Job Description Generator
Customer Success ManagerUse JD

Position Overview

Quantum is seeking a customer-focused and results-driven Customer Success Manager to manage strategic enterprise accounts throughout the customer lifecycle. In this role, you will be responsible for onboarding new customers, increasing product adoption, driving customer satisfaction and renewals.

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Job Description Interview Guide History

Customer Success Manager

Berlin  |  19080214  |  Customer Success

What do you do?

Join Quantum as a Customer Success Manager. You will own a portfolio of strategic enterprise accounts, guiding each customer from onboarding to first value and building long-term relationships that lead to renewals and growth.

How will you do it?

Lead onboarding plans with clear milestones and success criteria.
Track product adoption and run reviews that turn insights into action.
Identify renewal risks early and work with Sales and Product on solutions.

What will you bring?

3+ years in customer success or account management, ideally in B2B SaaS.
Confidence leading conversations with senior stakeholders.
A data-driven approach to adoption, health scores and renewals.
Fluent English; German is a plus.

What do we offer?

Hybrid work from our Berlin office, a yearly learning budget, 30 days of paid holiday and a team that celebrates customer wins together.

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Interview guide

Customer Success Manager  |  45 min  |  4 competencies

Generated with AI
01
Customer onboarding

Walk me through how you onboarded a new enterprise customer. What did first value look like, and how long did it take?

Look for: clear plan, milestones, stakeholder mapping
02
Product adoption

Tell me about an account where usage was low. What did you do to increase adoption?

Look for: data-led diagnosis, enablement, measurable results
03
Renewals and retention

Describe a renewal that was at risk. How did you spot it, and what was the outcome?

Look for: early warning signs, ownership, commercial awareness
04
Collaboration

How do you work with Sales and Product to solve a customer’s problem? Give a recent example.

Look for: cross-team communication, clear follow-up
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Credit & Collection Analyst

Berlin, Germany
Finance and Accounting
Full time

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First nameJames
Last nameCarter
Emailjames.carter@gmail.com
Phone number+44 7700 900123
LinkedIn profilelinkedin.com/in/jamescarter
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HR Business PartnerMumbai, Maharashtra IN
Senior Data Engineer94% matchBucharest, RO  ·  Matches: Python, SQL, Spark
Data Platform Engineer89% matchBucharest, RO  ·  Matches: Spark, data pipelines
Analytics Engineer85% matchRemote, EU  ·  Matches: SQL, data modelling
Business Intelligence Developer78% matchBucharest, RO  ·  Matches: SQL, reporting
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Seamlessly integrated with your ATS

SmartDreamers connects to your ATS, so candidates, jobs and hiring data move both ways. Candidates apply on your branded careers site, and every hire is tracked back to the channel and campaign that brought it.

We are more than software

  • Onboarding Personal guidance and dedicated support for a smooth start, fast adoption and real value from day one.
  • Integrations We work around API limits to connect almost any system in your talent stack into one efficient workflow.
  • Career Website Implementation From strategy and design to development and launch, we build a careers site around your vision, not a template.
  • Maintenance Quarterly Business Reviews, proactive support and continuous optimization, so the platform grows with your hiring needs.
  • Team of Experts Specialists in talent acquisition, technology and integrations, working closely with your team on measurable results.
  • Training & Enablement Ongoing training, workshops and resources that build confidence and help every user get the most from the platform.

Frequently asked questions

Yes. Our platform integrates with leading ATS, HRIS, assessment providers, job boards, and other recruitment technologies to fit seamlessly into your existing HR ecosystem.

Implementation timelines vary depending on your requirements, integrations, and level of customization. Our dedicated implementation team works closely with you to ensure a smooth and efficient rollout with minimal disruption.

Yes. From fully branded career websites and application journeys to custom workflows and communications, we tailor the platform to reflect your organization’s identity and hiring process.

Our partnership doesn’t end at go-live. We provide ongoing support, regular Quarterly Business Reviews (QBRs), continuous platform optimization, training, and expert guidance to help you maximize long-term value.

AI is embedded throughout the platform to enhance productivity and streamline recruitment. From generating content for your CMS and job advertising modules to enabling intelligent candidate communication through our chatbot, AI helps automate routine tasks and create a more engaging experience for both recruiters and candidates.

For talent teams ambitious enough to do things differently

See how our platform can streamline your hiring process, connect with your existing HR ecosystem, and deliver a seamless experience for recruiters, hiring managers, and candidates.

Request Demo
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